TCPA Rule: Consent to be Contacted
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Last Updated: March 19, 2025
This document sets forth the terms and conditions under which you (the “User”) provide express consent to FarrowLaw PC (“Company”) to contact you via telephone calls, text messages (SMS/MMS), and other electronic communications in compliance with the Telephone Consumer Protection Act (TCPA) and related state and federal laws. Please read these terms carefully before providing your contact information.
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1. Consent Overview
1.1. General Consent
1.1.1. By submitting your contact information through this Website or any other Company platform, you expressly consent to receive communications from the Company.
1.1.2. This consent includes, without limitation, telephone calls, text messages, and other forms of electronic communications delivered using automated dialing systems, prerecorded messages, and other automated technology.
1.2. Scope of Communication
1.2.1. Your consent applies to all telephone numbers you provide, including both mobile and landline numbers, unless you specify otherwise.
1.2.2. Communications may include information about products, services, promotions, events, updates, surveys, and other matters of interest to you.
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2. Types of Communications
2.1. Automated and Prerecorded Calls
2.1.1. You authorize the Company to use automated dialing systems to place calls to your provided telephone numbers.
2.1.2. Such calls may include prerecorded or synthesized voice messages clearly identifying the Company and the purpose of the call.
2.1.3. In some cases, calls may be placed from a recorded telephone number or from an “800” toll-free number.
2.2. Text Messages (SMS/MMS)
2.2.1. You consent to receive text messages from the Company that may be sent using automated technology.
2.2.2. These messages may include promotional, informational, or transactional content.
2.2.3. You acknowledge that message and data rates may apply depending on your mobile plan.
2.3. Other Electronic Communications
2.3.1. The consent extends to any additional electronic communication methods used by the Company, such as interactive voice response (IVR) systems, app notifications, or emails where such electronic means are used in connection with telephonic outreach.
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3. Disclosure Requirements
3.1. Identification of the Company
3.1.1. Each communication will clearly identify FarrowLaw PC as the sender.
3.1.2. The identity of the sender and a brief statement of the purpose (e.g., “service update,” “promotion,” “appointment reminder”) will be included in each message.
3.2. Purpose and Nature of Communications
3.2.1. The communications are intended to provide you with information and updates regarding the Company’s services and promotions.
3.2.2. Your consent is not limited to any specific type or frequency of communication; however, the Company will strive to ensure that the volume of messages is reasonable and appropriate to the subject matter.
3.3. No Condition of Purchase
3.3.1. Your consent to be contacted is given voluntarily and is not a condition of purchasing any products or services from the Company.
3.3.2. You may receive communications regardless of whether you make any purchase.
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4. Revocation of Consent
4.1. Right to Withdraw Consent
4.1.1. You have the right to revoke your consent at any time, and such revocation will not affect the lawfulness of any communications sent prior to revocation.
4.1.2. Revocation does not necessarily relieve you of any contractual obligations you have agreed to prior to withdrawing consent.
4.2. Methods to Revoke Consent
4.2.1. Opt Out via Message:
4.2.1.1. Most communications from the Company will include instructions to opt out (e.g., “Reply STOP to cancel”).
4.2.1.2. Follow the opt-out instructions provided to immediately remove your contact information from future automated communications.
4.2.2. Opt Out via Direct Contact:
4.2.2.1. Alternatively, you may contact the Company directly at 650-447-2710 or via email at info@farrowlawfirm.esq to request that your consent be revoked.
4.2.2.2. The Company will process such requests in a timely manner, subject to applicable laws.
4.3. Confirmation of Revocation
4.3.1. Upon successful revocation, you may receive a confirmation message.
4.3.2. The Company will not send further automated communications to any telephone number for which consent has been revoked, except as required by law or for transactional purposes.
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5. Accuracy of Provided Information
5.1. User Responsibility
5.1.1. You agree to provide accurate, current, and complete telephone numbers and contact information when submitting your details.
5.1.2. The Company is not responsible for any delivery failures or delays resulting from inaccurate or outdated information.
5.2. Updates and Corrections
5.2.1. It is your responsibility to notify the Company of any changes to your contact information.
5.2.2. The Company may periodically request confirmation or updates to ensure continued compliance with your consent preferences.
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6. Frequency and Timing of Communications
6.1. Determination of Frequency
6.1.1. The frequency of calls and text messages may vary depending on the nature of the communication, ranging from periodic updates to more frequent promotional messages.
6.1.2. There is no guarantee that the frequency will be limited to any specific number of communications per week or month.
6.2. Timing Considerations
6.2.1. The Company will endeavor to send communications during reasonable hours; however, certain transactional messages or time-sensitive alerts may be sent outside of typical business hours.
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7. Compliance with Legal Requirements
7.1. Adherence to TCPA and Related Laws
7.1.1. The Company’s communications practices comply with the Telephone Consumer Protection Act (TCPA) and any other applicable federal, state, or local regulations.
7.1.2. Should there be any changes to the applicable laws, the Company will update its practices and this consent document accordingly.
7.2. Record-Keeping and Verification
7.2.1. The Company maintains records of consent provided, the content of communications sent, and revocation requests.
7.2.2. These records may be used to verify compliance with the TCPA in the event of any legal or regulatory inquiry.
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8. Liability and Dispute Resolution
8.1. Limitation of Liability
8.1.1. To the fullest extent permitted by law, the Company shall not be liable for any damages or losses resulting from your consent to receive automated communications.
8.1.2. You acknowledge and accept any risks associated with receiving such communications.
8.2. Dispute Resolution
8.2.1. In the event of any dispute regarding the terms of this consent, you agree to first attempt to resolve the matter directly with the Company.
8.2.2. If a resolution cannot be reached, you agree that any legal action shall be brought in accordance with the dispute resolution procedures outlined in the Company’s Terms of Service or related agreements.
8.3. Indemnification
8.3.1. You agree to indemnify and hold harmless the Company, its affiliates, officers, directors, and agents from any claims arising from your use of automated communications pursuant to this consent.
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9. User Acknowledgment and Affirmative Consent
9.1. Affirmative Consent
9.1.1. By providing your telephone number and other contact information, you affirmatively consent to be contacted as outlined in this document.
9.1.2. Your action of clicking “Submit” (or similar) on our Website constitutes a legally binding electronic signature acknowledging your consent.
9.2. Understanding and Agreement
9.2.1. You acknowledge that you have read and fully understand all aspects of this TCPA consent, including the methods of communication and the rights you have regarding revocation of consent.
9.2.2. Your continued provision of contact information after any changes to this document shall constitute your acceptance of such changes.
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10. Miscellaneous Provisions
10.1. No Waiver
10.1.1. Failure by the Company to enforce any part of this consent document shall not be deemed a waiver of any rights hereunder.
10.2. Severability
10.2.1. If any provision of this consent document is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
10.3. Entire Agreement
10.3.1. This TCPA Consent document, together with any related policies referenced herein, constitutes the entire agreement regarding your consent to be contacted.
10.4. Modifications and Updates
10.4.1. The Company reserves the right to modify or update this consent document at any time, and any such modifications will be effective immediately upon posting.
10.4.2. It is your responsibility to review the consent document periodically for any updates.
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11. Contact Information and Support
11.1. Customer Support
11.1.1. For any questions, concerns, or further clarification regarding your consent or the Company’s communication practices, please contact our support team through one of the following means:
11.1.1.1. By mail: 10080 N Wolfe Road, Suite SW3-245, Cupertino, CA 95014
11.1.1.2. By telephone: (650) 447-2710
11.1.1.3. By email: info@farrowlawfirm.esq
11.2. Feedback and Complaints
11.2.1. We welcome any feedback regarding our communication practices. If you have complaints or suggestions, please reach out using the contact details provided above